How much does delivery cost?
Delivery is free on all orders over £200; else it’s a flat rate charge of just £6.99
What areas do you cover?
We cover all areas of the UK mainland
What areas are you unable to deliver to?
Regrettably, we are unable to deliver our items to the following areas deemed as ‘remote’ by our couriers at this time.
Channel Islands, Grampian, Highlands, Isle of Man, Isle of Wight, Northern Ireland, Scilly Isles and some areas of Scotland. If you order from one of these areas, we will either have to cancel the order or levy a surcharge. Please note that our couriers decide these delivery surcharges, and we are unable to change the locations which fall into the category of a remote area.
How long will delivery take?
All items available to order on the site (unless stated otherwise as a pre-order item) are in stock in our extensive warehousing facilities across Essex and available for delivery throughout the mainland UK within a standard delivery timeframe of 3-5 working days from placement of your order.
What happens if I'm not in when you deliver?
Please leave your specific delivery instructions when checking out detailing where they can be safely left by our courier, e.g. ‘If not in, leave with next door neighbour’. Please keep in mind that it is at your own risk to allow your goods to be left without a signature, and these instructions are a request – our courier may not leave the goods without a signature if they feel uncomfortable in doing so.