Refund Policy

CANCELLATIONS & RETURNS

 

If you do need to cancel your order please contact us via our website chat system (speech bubble icon bottom right of site). You do have the option of leaving your email address via this system too.

 

If we have not already sent your order, then we will cancel the order and refund you.

 

If you have already taken delivery of your order the item(s) can be returned, with proof of purchase within 28 days of purchase. For a full refund of the purchase price, goods must be returned in the same condition in which they were purchased; in an undamaged state, with packaging intact, and must not be used whilst in your possession.

 

In the event an item is faulty, a replacement, credit or refund will be issued, at the purchase price, when the item is returned with proof of purchase within 28 days of purchase.

This does not affect your statutory rights.